Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Please inform InterContinental Bali Resort, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.
Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.
Please be advised that to further improve our guests’ experience, we are enhancing the appearance of our resort by refurbishing some areas including porte-cochere, Bella Cucina Restaurant, KO Japanese Restaurant, Fitness Center, Ballroom, touch up all Balinese artwork around the resort and pillar along the building corridor.
We are also adding facilities at our Uluwatu Spa and Salon. Therefore, Uluwatu spa facilities such as Steam, Sauna and Jacuzzi will be temporarily closed. Our Spa treatments remain available at our Villa Retreat where you can enjoy your treatment while enjoying the sound of Jimbaran bay.
In order to maintain your comfort and convenience during your stay with us, we have to re-route the resort’s operation flow into as below:
1. Breakfast venue for all guests at Jimbaran Gardens is available from 7.00AM to 10.30AM.
2. Jimbaran Gardens and Sunset Beach Bar & Grill are opened for lunch and dinner from 11.00AM to 9.00PM (following social distancing regulations).
3. In room dining is available from 7.00AM to 10.30PM.
4. Fitness Center is temporarily relocated to 6000 wing (room 6108 & 6110).
5. Spa and Salon services are available at Uluwatu Villa Retreat, daily from 09.00AM to 06.00PM.
6. Club Pool is temporarily closed, our guests are welcomed to enjoy our enchanting Main Pool located in the hearth of the resort.
7. Little guests are welcome to enjoy the outdoor playground at Alun – Alun Garden or at indoor playground in Planet Trekkers from 12.00PM to 5.00PM.
Thank you for your understanding. Please be assured that your comfort is our utmost priority.